Garage Door Repair FAQ — Plano, TX

The cost depends on what broke, how old the door is, and what parts are needed. A simple roller replacement is a much shorter job than replacing both springs on a heavy two-car door built in the 1980s. Parts for discontinued opener brands also cost more. Call for a free estimate.

Most repairs take one to two hours once the tech is on site. Spring replacements and opener swaps are usually done in under two hours. If a part has to be ordered — which sometimes happens with older doors in neighborhoods like Haggard Farms or Whiffletree — it takes longer.

Springs have a limited number of cycles — each open and close counts as one. Most residential springs are rated for about 10,000 cycles. A door used four times a day hits that limit in roughly seven years. Heat above 100 degrees, which Plano sees most summers, also dries out the metal and shortens spring life.

No. A door with a broken spring puts the full load on the opener motor, which can burn it out. The door can also drop suddenly if you try to open it by hand. Leave it alone and call a tech.

Replacing springs, cables, rollers, or an opener does not require a permit in Plano. A full door replacement, especially one that changes the size of the opening, may need one. If you are unsure, the City of Plano building department can confirm for your specific job.

That is almost always the safety sensors at the bottom of the tracks. They are supposed to stop the door if something is in the way, but they also reverse the door if they are dirty, misaligned, or blocked by spiderwebs. Check that the two sensors are aimed at each other and that the indicator lights are solid, not blinking.